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Crisis Chaos II – Where Do We Begin?

One of the most important steps in successful crisis management is determining what type of crisis we are dealing with — and choosing the right strategy accordingly.

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Crisis Chaos I. - What causes a crisis?

When we are affected by the situation, it is easy to think that even a negative article or bad news justifies activating our crisis communication systems (if we have them, of course). However, it is worth knowing that, according to a 2023 study, every negative word in a headline increases the readership of a given article by an average of 2.3%. So, understandably, the press and readers will always be more interested in a headline that presents a situation in a negative light.

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FH25 - Logitech Gaming Marathon

25 years 25 stories from the last quarter century of FleishmanHillard - Sirious, iPet, Dino, Penguin Warrior. What do these names mean? Well they were the participants of our campaign for Logitech, the Logitech Gaming Marathon and PlayIt Warmup, which we jointly organized with GameStar, and with that, perhaps, one of the first domestic influencer challenges. This campaign had everything we love about innovative communication solutions: a good product truth, a simple but powerful idea, and a medium where the target audience not only sees, but also understands and feels the message. This work for us was an early proof that if a brand is willing to speak the language of its own community, it can generate real attention and real connection. Logitech Gaming Marathon — when we literally tested whether man or machine can last longer.

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FH25 - DOVE Pro‑Age: Does beauty have an age limit?

The love brand DOVE Pro‑Age was one of the boldest beauty campaigns we've ever worked on. In Hungary around 2007-2008, public discourse was still far from showing the bodies of women of their age in advertising. We didn't just want to promote this product line. The goal of our campaign was to change attitudes about aging and encourage women to embrace their evolving beauty with confidence and pride.

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Ourselves

Silence is Golden? Lessons from the SAP Crisis in an Age of Distrust

The sudden departure of SAP Hungary’s managing director, and the scandal that unfolded around it, once again highlighted that crisis management requires more than quick reaction. Thoughtful, well-structured and consistent communication plays an equally critical role. Without it, a company’s reputation can suffer long-term damage. This case also shows that ambiguity and vague wording often cause greater harm than the initial crisis itself. The aim of this article is not to detail the events at the company or to speculate, but to illustrate the challenges of managing a crisis rooted in organisational culture and structure.

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A crisis reveals who can surf – which is why you need crisis communication training

Learn how to handle crises professionally. Customized crisis communication training for companies – with simulated exercises and proven effectiveness. Because crises will come. The question is whether your company will sink or ride them out.

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