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Crisis Chaos II – Where Do We Begin?

One of the most important steps in successful crisis management is determining what type of crisis we are dealing with — and choosing the right strategy accordingly.

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Crisis Chaos I. - What causes a crisis?

When we are affected by the situation, it is easy to think that even a negative article or bad news justifies activating our crisis communication systems (if we have them, of course). However, it is worth knowing that, according to a 2023 study, every negative word in a headline increases the readership of a given article by an average of 2.3%. So, understandably, the press and readers will always be more interested in a headline that presents a situation in a negative light.

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FH25 - More than a client: WING

Our cooperation with Wallis was both about profession and development. We worked with the group's companies for 15 years. This partnership has been one of the most valuable areas of learning in our 25 years, it has been one of our most important lessons: as leaders and as organizations, we have learned a lot from it, and it is still part of our identity.

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25 years, 25 solutions

The power of true - 25 years of professional curiosity, diversity and enthusiasm. And a team that still works today with the same passion as at the beginning.

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Ourselves

Silence is Golden? Lessons from the SAP Crisis in an Age of Distrust

The sudden departure of SAP Hungary’s managing director, and the scandal that unfolded around it, once again highlighted that crisis management requires more than quick reaction. Thoughtful, well-structured and consistent communication plays an equally critical role. Without it, a company’s reputation can suffer long-term damage. This case also shows that ambiguity and vague wording often cause greater harm than the initial crisis itself. The aim of this article is not to detail the events at the company or to speculate, but to illustrate the challenges of managing a crisis rooted in organisational culture and structure.

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A crisis reveals who can surf – which is why you need crisis communication training

Learn how to handle crises professionally. Customized crisis communication training for companies – with simulated exercises and proven effectiveness. Because crises will come. The question is whether your company will sink or ride them out.

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